Welcome to Cambridge Genetrix®. These Terms & Conditions govern your use of our website www.cambridgegenetrix.com and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms.

1. About Us

Cambridge Genetrix® is a British wellness and nutraceutical brand operated by Nova Skincare & Wellness Brands Holding Ltd, registered in England and Wales.
Registered office details are available upon request.

2. Use of Website

  • You agree to use this website for lawful purposes only.
  • You must not misuse, interfere with, or attempt to gain unauthorised access to the website or its systems.
  • All content is provided for general information purposes only.

3. Products & Information Disclaimer

  • Our products are food supplements, not medicines.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • Information on this website does not replace professional medical advice.
  • Always consult a healthcare professional before use, especially if pregnant, nursing, taking medication, or under medical supervision.

4. Orders & Availability

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders at our discretion, including in cases of pricing errors or suspected misuse.
  • Product images are for illustration only; packaging may vary.

5. Pricing & Payment

  • Prices are displayed in GBP (£) unless otherwise stated.
  • All applicable taxes are included where required by UK law.
  • Payments are processed securely via third-party payment providers. We do not store payment card details.

6. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed.
  • Cambridge Genetrix® is not responsible for delays caused by couriers, customs clearance, or force majeure events.
  • Risk of loss passes to you upon delivery.

7. Returns & Refunds

  • Due to hygiene and safety reasons, opened supplements cannot be returned unless faulty.
  • Refunds for faulty or incorrect items are processed in accordance with UK consumer law.
  • To request a return, please contact info@cambridgegenetrix.com.

8. Intellectual Property

  • All website content, including text, graphics, logos, and trademarks, is the property of Cambridge Genetrix® or its licensors.
  • You may not reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Cambridge Genetrix® shall not be liable for indirect or consequential losses.
  • Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of English courts.

11. Contact

For enquiries, please contact: info@cambridgegenetrix.com